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Reporting API mismatch between Zendesk CSV exports and GC Interaction Analytics
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0
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246
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May 16, 2026
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Genesys WebSocket events dropping messages in Node consumer
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0
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0
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June 5, 2026
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EventBridge Lambda concurrency limits on high-volume interaction events
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0
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178
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May 18, 2026
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Messaging API 429 Error During JMeter Load Test
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0
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465
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May 16, 2026
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Predictive Routing Service Level 429 Errors during Peak Load in Partner App
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0
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168
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May 16, 2026
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Recording API: POST /api/v2/recordings/{id}/actions/start returns 400 Bad Request
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0
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0
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June 5, 2026
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Architect Loop block failing to parse JSON array from Data Action
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0
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0
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June 5, 2026
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POST /api/v2/recording-sessions/{id}/actions/start returns 400
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0
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0
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June 5, 2026
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SIP 403 Forbidden on BYOC Trunk Failover despite Valid Credentials
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1
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275
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May 16, 2026
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Choosing between /api/v2/conversations and /api/v2/analytics/conversations for real-time data
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0
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0
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June 5, 2026
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Webhook consumer returning 500 breaks delivery - how to implement dead letter queue?
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0
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0
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June 5, 2026
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Guest API file upload MIME restrictions and size limits?
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0
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0
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June 5, 2026
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Outbound API POST /contacts/lists returns 400 INVALID_VALUE on valid JSON
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0
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0
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June 5, 2026
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Analytics API returning 403 on custom metric definition
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1
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196
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May 16, 2026
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Platform API — difference between /routing/queues and /routing/queues/me
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2
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515
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March 12, 2026
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Architect GetExternalContactAction returning 204 No Content for valid phone numbers
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0
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0
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June 4, 2026
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Secure flow not playing TTS prompts — audio resource missing
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2
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465
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January 9, 2026
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WebRTC softphone fails to load in custom widget after Zendesk migration
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4
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202
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May 16, 2026
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DateTimeDiff precision issues in Architect expressions for same-day comparisons
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4
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300
|
May 18, 2026
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Platform API returning 429 for BYOC trunk config updates in AP-Southeast-1
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0
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435
|
May 15, 2026
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CX as Code Export fails on large org: HTTP 500 on /api/v2/integration/grant
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0
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0
|
June 4, 2026
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Analytics API 429 errors during JMeter load test
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1
|
470
|
May 16, 2026
|
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Analytics API v2 inconsistent data aggregation for custom disposition codes
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2
|
288
|
May 16, 2026
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EventBridge Rule Firing But Payload Missing Genesys Cloud Metadata
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0
|
208
|
May 16, 2026
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Studio Snippet GetRESTProxy 401 Unauthorized
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0
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0
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June 5, 2026
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Architect Flow Fails to Update Custom Attributes via Platform API in Multi-Org Context
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1
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360
|
May 16, 2026
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WebRTC Softphone Audio Latency on SG BYOC Trunks
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0
|
485
|
May 15, 2026
|
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Data Action mapping returns undefined despite valid JSON response
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3
|
288
|
May 18, 2026
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WebSocket drops every 30s in AppFoundry Cognigy integration
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1
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0
|
June 4, 2026
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API 429s on /api/v2/architect/flows during JMeter load test
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2
|
480
|
May 16, 2026
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