|
ii digits
|
|
2
|
650
|
January 1, 1970
|
|
Automated Attendant / Greeter
|
|
5
|
650
|
January 1, 1970
|
|
From 6.0 to 6.5
|
|
3
|
650
|
January 1, 1970
|
|
Multiple External Routing Points
|
|
4
|
650
|
January 1, 1970
|
|
Nortel HEVP Host Enhanced Voice Processing
|
|
4
|
650
|
January 1, 1970
|
|
Wrapup Mode Nortel
|
|
2
|
650
|
January 1, 1970
|
|
OCS available dialing ports
|
|
2
|
650
|
January 1, 1970
|
|
PERI IVR and Genesys T server
|
|
3
|
650
|
January 1, 1970
|
|
Latest Definity Version Certified with Genesys CTI
|
|
1
|
650
|
January 1, 1970
|
|
Ericsson Switch
|
|
0
|
650
|
January 1, 1970
|
|
using TListenDisconnect and TListenReconnect
|
|
0
|
650
|
January 1, 1970
|
|
Predictive call takes too long to dial
|
|
0
|
650
|
January 1, 1970
|
|
Genesys v5.x and Avaya G3 v9?
|
|
5
|
650
|
January 1, 1970
|
|
OCS question
|
|
0
|
650
|
January 1, 1970
|
|
Load balancing with StatServer
|
|
0
|
650
|
January 1, 1970
|
|
Softphone
|
|
1
|
650
|
January 1, 1970
|
|
GExpress with Symposium
|
|
1
|
650
|
January 1, 1970
|
|
Avaya AES Server
|
|
1
|
650
|
January 1, 1970
|
|
Aspect switch outbound configuration?
|
|
0
|
650
|
January 1, 1970
|
|
How many call classifer ports are in use
|
|
0
|
650
|
January 1, 1970
|
|
Average Handle Time
|
|
5
|
650
|
January 1, 1970
|
|
Call not transferred to agent but to switchboard
|
|
4
|
650
|
January 1, 1970
|
|
AgentId as DN
|
|
1
|
650
|
January 1, 1970
|
|
GVP drop call
|
|
2
|
650
|
January 1, 1970
|
|
Avaya script for VDN
|
|
2
|
650
|
January 1, 1970
|
|
Framework on AIX and database on MsSql
|
|
1
|
650
|
January 1, 1970
|
|
CTI integration with IVR
|
|
2
|
650
|
January 1, 1970
|
|
Symposium CCS problems
|
|
2
|
650
|
January 1, 1970
|
|
Backup TServer/Aspect Switch
|
|
0
|
650
|
January 1, 1970
|
|
Management Layer question
|
|
1
|
650
|
January 1, 1970
|