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Platform API: BYOC Trunk Failover Logic Discrepancy
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0
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276
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December 13, 2025
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Paginating /api/v2/analytics/conversations/details/query - cursor or page?
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0
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97
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December 13, 2025
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Batch job fails at 300 items: 401 Unauthorized due to token expiry
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0
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132
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December 13, 2025
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POST to /api/v2/conversations/calls returns 400 with malformed participant address
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0
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64
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December 12, 2025
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INVALID_FUNCTION error in CXone Studio Snippet - correct syntax for GetRESTProxy()
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0
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404
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December 12, 2025
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CXone Studio ASSIGN and IF action not triggering branch
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1
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86
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December 12, 2025
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EventBridge sending duplicate Genesys Cloud events despite deduplication logic
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1
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95
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December 12, 2025
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JS SDK: speechTranscriptsQuery returns empty transcript text for voice interactions
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0
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39
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December 12, 2025
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Genesys Cloud Analytics API aggregation query grouping by queue and media type
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0
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85
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December 12, 2025
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Rate limit headers X-RateLimit-Count missing from API responses
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1
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405
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December 12, 2025
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Web Messaging SDK: Passing CRM ID in startChat() not populating custom attributes
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0
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111
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December 12, 2025
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SAML SSO setup breaking client_credentials OAuth flow for webhook validation service
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0
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130
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December 12, 2025
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Guest API send_message returns 401 despite valid access_token in header
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0
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54
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December 12, 2025
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Closing Web Messaging session from backend API fails with 404
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0
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42
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December 12, 2025
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Node.js WebSocket consumer dropping events when routing to Kafka
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0
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85
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December 12, 2025
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Schedule Publish API 422: Overlapping Shift Validation Failure
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1
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428
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December 12, 2025
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403 Forbidden on outbound call creation via POST /api/v2/conversations/calls
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0
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460
|
December 12, 2025
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Genesys Cloud webhook for queue SLA breach not firing
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0
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112
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December 12, 2025
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Web Messaging widget ignoring custom guest attributes for authenticated users
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2
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145
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December 12, 2025
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Choosing between /api/v2/conversations and /api/v2/analytics/conversations for OTel span context injection
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0
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83
|
December 12, 2025
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CXone v2 Reporting API: Real-time queue stats returning empty arrays
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1
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166
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December 12, 2025
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Web Messaging Guest API: Typing indicators and read receipts not propagating
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0
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152
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December 12, 2025
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Building custom chat UI with Genesys WebSocket Guest API - stuck on session handshake
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0
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43
|
December 12, 2025
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Guest API POST /conversations/webmessaging/messages not firing typing indicators
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0
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69
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December 12, 2025
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Web Messaging Guest API /guest/typing returns 200 but indicator not showing
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0
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125
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December 12, 2025
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DBConnector action throwing 'Invalid column name' in Studio script
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1
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136
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December 12, 2025
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Guest API POST /conversations/messages returning 400 Bad Request
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1
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147
|
December 12, 2025
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Guest API: Sending messages without the widget keeps failing with 403
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0
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95
|
December 12, 2025
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Token refresh race condition in GC Platform API batch job
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0
|
83
|
December 12, 2025
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Pulumi Genesys Cloud provider: 429 handling on bulk user updates
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4
|
348
|
December 11, 2025
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