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Genesys Web Messaging SDK: Custom guest attributes not persisting for authenticated users
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0
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0
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June 4, 2026
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Webhook payload missing queue SLA metrics
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0
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0
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June 4, 2026
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Data Action failing with 500 on nested JSON payload
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1
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228
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May 16, 2026
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POST /api/v2/conversations/conferences/{id}/disconnect returns 400
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0
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0
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June 4, 2026
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Confusion between /api/v2/conversations and /api/v2/analytics/conversations in .NET SDK
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0
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0
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June 5, 2026
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Deleting user via API breaks historical queue data?
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0
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0
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June 4, 2026
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Genesys Cloud Java SDK: PATCH /api/v2/interactions/{interactionId}/attributes fails with 409 Conflict during live voice call
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0
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190
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May 16, 2026
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Confusion on /api/v2/conversations vs /analytics/conversations endpoints
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0
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0
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June 4, 2026
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PATCH /api/v2/conversations/voice/{conversationId} transfer target ignored
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1
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0
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June 4, 2026
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Node.js WebSocket consumer dropping Analytics events before Kafka publish
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1
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0
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June 5, 2026
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Null wrapUpCode in Analytics Detail API despite valid interaction
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0
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0
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June 5, 2026
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Genesys Web Messaging Guest API: Typing indicators not triggering agent-side events
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0
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0
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June 5, 2026
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CXone Personal Connection API returning 400 Bad Request on outbound call trigger
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0
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0
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June 5, 2026
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Web Messaging Guest API typing indicator not triggering in custom SDK wrapper
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0
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0
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June 5, 2026
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Null wrapUpCode in analytics v2 detail query
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0
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0
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June 4, 2026
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SIP BYOC Trunk Registration Flapping with 408 Request Timeout in AP-SG
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0
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428
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May 16, 2026
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Cognigy to CXone: Intent payload mapping fails
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0
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0
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June 5, 2026
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Open Messaging API 400 Bad Request when injecting OTel trace context into quick replies
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0
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0
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June 5, 2026
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Go EventBridge consumer hitting Lambda concurrency limits on high-volume interaction events
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4
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368
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May 18, 2026
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Web Messaging SDK deployment JSON configuration override issue
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0
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100
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May 16, 2026
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wrapUpCode returns null in /api/v2/analytics/conversations/details/query despite valid data
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0
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0
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June 5, 2026
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Updating participant attributes mid-call returns 400 Bad Request
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0
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0
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June 5, 2026
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Genesys Guest API WebSocket handshake failing with 403 after token refresh
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0
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0
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June 5, 2026
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Node SDK participant attribute update failing with 400 on active voice call
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1
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0
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June 4, 2026
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Webhook payload truncation on queue SLA breach events
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0
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0
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June 4, 2026
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POST /conversations/conversations/{conversationId} sending canned response fails with 400 Bad Request
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0
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0
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June 4, 2026
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Data Action Timeout Affecting Performance Dashboard Alignment in EU-West BYOC
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0
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180
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May 15, 2026
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Sending canned response in chat via Conversations API
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1
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0
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June 4, 2026
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PKCE code_verifier mismatch in Genesys Cloud SPA OAuth flow
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0
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0
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June 5, 2026
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Starting recording via /api/v2/recordings/recordings/{recordingId}/start returns 404
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0
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0
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June 4, 2026
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