Trying to pass a call from Studio to our Cognigy voicebot via the REST proxy. The token looks valid but the handover fails.
- Endpoint: https://api.nicecv.com/v1/handover
- Method: POST
- Error: 403 Forbidden
- Payload: {“sessionId”: “abc-123”, “token”: “Bearer xyz”}
Getting this back:
{"error": "invalid_grant", "message": "Token expired"}
The token was generated 10 seconds ago. Why is it expired?