Zabbix & Genesys call list

Greetings.

I want to use zabbix to track the call result in the collist, is this possible? For example, if the number of records with General Error is higher than the norm, then send a notification?

Maybe better ask Zabbix people on that one.

Enviado de meu SM-N9600 usando o Tapatalk

Hi,

I would say it should be possible using Zabbix’s Database (ODBC) monitor as it allows you to run SQL query against any (supported) database.

R.

I’ll give it a try and let you know the results. thank you.