Which tables are used for storing historical volume data in WFM database？

Hi, Guy,s

Is there anyone who knows which tables are used for storing historical volume data in WFM database？
I couldn’t find any related info in document.

Kevin

Hi Kevin,

Structure of WFM database is not documented as Genesys doesn’t support any direct data access. You should use WFM API to access the data.

R.

PS. Look at the ‘wm_perf_activities’ table

Thank you, Rene.