Which OS Version

General Discussion
1

Hi
I am doing a design document for a new client (1st time for me to do design doc).
I want to know the version of Windows Server 2003 OS that should be suggested to the client:
Windows Server 2003 Standard Edition
Windows Server 2003 Enterprise Edition

32-bit or 64-bit ???

Note: The client has decided to deploy the Genesys solution on Virtual Machines (using VMWare). So I need to know the OS version supported on VMWare.

2

According to the V8 supported operating environment doc -

Product certification will be performed primarily for VMware ESX Server - the bare-metal (deployed without host operating system) virtual engine of Virtual Infrastructure 3 (VI3).

So you don’t need Windows on the host, and the guest OS will depend on which app you are deploying, again refer to the SOE doc.

1 Like
3

Thanks Steve
If it makes any difference, I am deploying version 7.6 and not 8.

The complete solution is being deployed on 3 virtual servers.
Server 1: Framework and CCA Reporting Components
Server 2: Interaction Routing Solution and TServer (Alcatel 4400)
Server 3: Infomart Solution

What should be the ideal host OS for each server then?

Regards
Nishant Tank

4
Genesys supports VMware for its products and solutions from release 7.5 onward, and will accept service requests for product issues reported while using Genesys on VMware.

Again this is on ESX Server, so no host OS. The doc doesn’t specify Standard or Enterprise edition for the guest OS, so I would probably go for Standard, simply on a cost basis.

5

Thanks Steve.
That really helped me.

Regards
Nishant Tank

1 Like
6

http://www.vmware.com/products/esxi/

this is give you more info. for Genesys applications it does not matter which host os you are using.