- Genesys Cloud EU
- Digital Channel API v2
- Python 3.9 SDK
What is the correct way to handle intermittent 504 Gateway Timeout errors during bulk export of WhatsApp media blobs for legal discovery? The job status shows COMPLETED in the dashboard, but the S3 destination lacks specific image attachments. The API returns a generic timeout error without interaction IDs. Does the bulk export API support retry logic for partial failures, or must we implement a custom polling mechanism to verify chain of custody integrity for each asset?