What’s the best way to map Zendesk private comments to Genesys Cloud internal notes during migration? Using the Interactions API v2, POST /v2/interactions results in a 400 Bad Request when setting the media type to ‘messaging’ and the direction to ‘internal’. The payload matches the Zendesk comment structure perfectly, but Genesys rejects the ‘internal’ direction for messaging media. Is there a specific configuration flag required in the digital channel setup?