What is CMS on reporting server, can't access INteractive insights because of it

General Discussion
1

This is the error we receive when trying to login to Interactive Insights.
Account information not recognized: Could not reach CMS ‘10.0.50.45’. The CMS on machine ‘MO-GENRPT01P’ was stopped due to a critical error. (FWM 20031)

We cannot find a service called CMS on this machine.
Any help is appreciated.
THanks

2

CMS is part of Business Object solution, so look for services called BI or something like that.

3

Hi ,

Kindly try restarting the SIA (Server Intelligence Agent that manages the BOE services) service and check.

CMS stands for (Central Management Server).The CMS maintains a database of information about your BusinessObjects Enterprise system. This is known as the CMS database. All the platform services are managed and controlled by the CMS.