- Genesys Cloud EU-West-1
- Recording Export API v2
- Python SDK 2.14.0
- S3 Integration Active
My config is not working for the latest legal discovery batch. The bulk export job returns a 403 Forbidden error specifically when requesting WhatsApp metadata fields. Voice recordings export successfully to S3 without issue. The API documentation states that digital channels require specific permissions, but our service account has the ‘Recording Export’ role. Is there a separate permission set required for digital channel metadata in the export job payload?