WFM Builder

Genesys Cloud WFM
1

Dear All,

Have some one use to upgrade release of WFM Builde?
I will upgrade 7.6.000.9 to 7.6.000.16 I would like to know
Will I lose production data base e.g forecasting, scheduling?

Thank you in advance,
Lekie

2

Hi Lekie,

Upgrading WFM Builder does not affect WFM Database. You are safe to upgrade it.

Peter

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3

Thank a lot

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