could someone explain why /api/v2/wfm/schedules returns 429 after 30 req? running jmeter with 50 threads from singapore. docs say higher limits. getting throttled hard. any workaround for bulk schedule pulls?
Zendesk didn’t handle WFM like this, but Genesys Cloud enforces strict limits on /wfm/schedules. Try batching requests with a 200ms delay between calls in JMeter. Also, switch to the async download endpoint for bulk data. It avoids throttling entirely and mirrors how we handle large ticket exports.