Is there a clean way to bypass the 403 Forbidden error when mapping Zendesk agents to Genesys Cloud users?
The script attempts to retrieve WFM user data.
Permissions look identical to the Zendesk admin role.
EU1 region.
Python 3.9.
Is there a clean way to bypass the 403 Forbidden error when mapping Zendesk agents to Genesys Cloud users?
The script attempts to retrieve WFM user data.
Permissions look identical to the Zendesk admin role.
EU1 region.
Python 3.9.