Having some config trouble here… Attempting to assign a Quality Management rule to a specific user via the API. The request returns a 400 Bad Request with payload "message": "User does not have a valid role for quality evaluation". The user holds the Quality Administrator role in Genesys Cloud, yet the assignment fails. Verified the role permissions in the admin console; all quality-related scopes are enabled. Is there a caching delay or a specific prerequisite missing for APAC region users?
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