WDE over RDP keyboard problem

Hi guys
Any of you have faced an issue with WDE over RDP where it doesn’t accept keyboard inputs?? I try to write for example at the login screen and nothing happens, but if I write into any other app it works fine…
I have a customer willing to use this for chat/email agents and can’t figure out why this is happening…
Any ideas?

Out of curiosity what type of keyboard is it?

Sent from my Redmi Note 7 using Tapatalk

Was ES. Found at logs that by some reason couldn’t detect the culture of Windows… Weird… So I had to change it to another and began to work… A net issue

Enviado de meu SM-G9650 usando o Tapatalk