Video tutorial to create a RSI in Alcatel OXE and Genesys

cavagnaro · March 3, 2009, 2:01pm

Hope you enjoy it, it is the first of many if the idea is liked

http://www.youtube.com/watch?v=JyuAeMonzFA

Sorry for my english and pronuntiation

wowen · March 3, 2009, 2:33pm

Cool.

The audio level is too low.

cavagnaro · March 3, 2009, 2:35pm

Yes, sorry for that. The mic of this laptop sucks. Will try to fix it for next one.

CTIgem · March 4, 2009, 2:33pm

Hey, I love this idea.
I’m at work right now but when I go home I will have to see this…

CTIgem · March 6, 2009, 12:42pm

I liked it. I’m not much of Alcatel person but like the video!

cavagnaro · March 6, 2009, 3:16pm

Thanks, I’ll post more later on how to create agents, configure processing gropus, etc.

CTIgem · March 6, 2009, 7:50pm

How about GVP 7.6 installation…? ;D

Dionysis · March 6, 2009, 10:55pm

Nice work Cav, in our environment we have a team of PBX engineers who do all this stuff for us but if I’m ever stuck and need a new RSI I know where to look.

PhoneBill · March 7, 2009, 1:04am

I don’t know anything about the RSI switch, but I thought video was great. This is a really good idea.

Well done.

cavagnaro · March 7, 2009, 7:13pm

How about GVP 7.6 installation...?

Can be done…just wait that my schedule find some free time

Not only to create but understand how this works so you can argue later on this issue