URS reported license violation Alarm message in SCI

Genesys Cloud Routing
1

Hi All,

We are seeing license violation Alarm message in SCI for URS application as “Licensing violation is identified, the violation type Feature:router_seats”.

We are using the 7.6x URS application and the framework.
Can anyone please help me out how to find out the exact root cause of the issue and fix it.

Thanks in advance.

Regards,

2

The router seats are in other words the places that URS monitors, so you have now more places with DNs to monitor than licenses you have bought.
Solution 1: Buy more licenses
Solution 2: Delete unused objects

Check licensing guide for more details

1 Like
3

Thanks cavagnaro.
I will check it out the same .

2 Likes