Timeout occurred when waiting for Update of attached data

Genesys Cloud Routing
1

Hi All,

I am getting below error message in URS routing

09:13:34.182 Int 22000 ##### ERROR 034202918219bce4: Timeout occurred when waiting for Update of attached data
09:13:34.182 Int 20003 interaction 034202918219bce4 is routed to default

This is happened for almost 40 calls

Any idea what could be the issue ?

2

Check TServer logs

Enviado de meu E6633 usando Tapatalk

3

And enable full logs (verbose =all)

Enviado de meu E6633 usando Tapatalk