Terraform provider fails to map skills to Genesys Cloud queue

General Discussion
1

Stuck on defining a Genesys Cloud queue with skills using the CX as Code Terraform provider. The genesyscloud_routing_queue resource accepts a skills block, but applying it results in a schema mismatch error. The API expects a list of skill IDs, yet the provider documentation suggests a nested object structure. How do I correctly map the skill IDs in the HCL file? See Genesys Docs for context.

2

The easiest fix here is this is to explicitly define the id field within each skill block, as the provider schema requires an object structure rather than a flat list of strings.

resource "genesyscloud_routing_queue" "my_queue" {
 name = "Support Queue"
 description = "Primary support queue"

 skills {
 id = "skill-id-12345"
 }

 skills {
 id = "skill-id-67890"
 }

 # Ensure the queue is properly linked to routing configuration
 routing_type = "longest_idle"
}

This structure aligns with the Genesys Cloud API expectation for queue skill assignments.