Trying to import an existing routing queue into my Terraform state. I’m using the CLI command terraform import genesys_cloud_routing_queue.main <queue-id>. The queue exists in Genesys Cloud, I can see it in the UI and query it via the API, but the import fails immediately with a 404 Not Found error.
Here’s the resource definition:
resource "genesys_cloud_routing_queue" "main" {
name = "Support-Queue"
}
The error output just says Error importing existing resource: 404 Not Found. I’ve double-checked the ID format. It’s a standard UUID. I’m running the latest provider version. Am I missing a prefix for the import command? Or does the provider expect a different identifier format for queues compared to users? No docs mention this edge case.