Terraform import genesys-cloud_routing_queue failing with 404

General Discussion
1

Hey folks,
Trying to import an existing routing queue into my Terraform state using terraform import genesys-cloud_routing_queue.main {queueId}, but I keep hitting a 404 error. The queue definitely exists in the org, and I’ve double-checked the ID. Here’s the config:

resource "genesys-cloud_routing_queue" "main" {
 name = "Support Queue"
}

Does the provider expect a specific format for the import ID, or is there a known bug with queue imports?

2

Try importing with the full resource path instead of just the ID. The provider sometimes chokes on bare identifiers. Run terraform import genesys-cloud_routing_queue.main /api/v2/routing/queues/{queueId}. If that still 404s, check if the queue is archived. Terraform can’t import deleted resources.