Terraform import fails on existing Genesys routing queue with 404

terraform import genesyscloud_routing_queue.support_desk 8a3b2c1d-4e5f-6a7b-8c9d-0e1f2a3b4c5d

Running this command just spits out a 404 Not Found error even though the queue ID works fine in the /api/v2/routing/queues/{id} GET call. State file stays completely empty and it’s not picking up the existing config. Debug output just shows a null response anyway.

Try importing with the name instead of the ID. The vider sometimes trips on UUIDs for existing queues. Run terraform import genesyscloud_routing_queue.support_desk "Support Desk" where “Support Desk” is the actual queue name. Works better for legacy resources.