Trying to pull our existing routing rules into Terraform so the team stops editing them directly in the UI.
terraform import genesys_cloud_routing_routing_rule.main_ivr routing:routing_rule:12345
Running that just dumps a 404 error straight to the console. The docs say to use the resource ID format, but I’m not sure if it wants the UUID or the numeric ID from the /api/v2/routing/routingrules endpoint. Tried both.
{
“id”: “12345”,
“uri”: “/api/v2/routing/routingrules/12345”,
“name”: “Main Entry”
}
The state file stays empty. Terraform complains about missing attributes on refresh. We’ve got about two hundred rules to migrate and manually recreating them defeats the whole point. The provider docs are thin on the import command syntax for routing resources. Does the import address need the organization ID prefix? Or is there a specific JSON payload I need to pass to the import block instead of just running the CLI command?
Check the state file and it’s just blank.