Trying to export our entire org config for DR using the Genesys Cloud Terraform provider. The goal is a full backup of queues, users, and routing. Running terraform plan with export enabled crashes hard on the queue resource. The error says it can’t handle the nested outbound_queue_settings.
Here is the relevant block from my tf file:
resource "genesyscloud_routing_queue" "main" {
name = "Support"
outbound_queue_settings {
max_outbound = 5
}
}
The CLI throws:
Error: cannot export resource "genesyscloud_routing_queue": unsupported nested attribute "outbound_queue_settings"
We’ve tried removing the outbound settings, but then the export skips the queue entirely. Is there a way to force the export to ignore these nested fields or is the provider just broken for full org backups? We need this for compliance. No docs mention this specific error.