Terraform data source lookup failing on exact name match

Trying to reference an existing queue via data source using the name attribute. The queue exists in the org, but terraform plan throws an error saying no resource matches. Here is the config:

data "genesyscloud_routing_queue" "support" {
 name = "Support Queue"
}

The error is Error: No matching resource found. Is the name lookup case-sensitive or are there hidden characters? Checked the API directly and the name looks clean.