Terraform data source lookup failing for existing Flow by name

Hey folks.

I’m trying to reference an existing Genesys Cloud flow in my Terraform configuration without hardcoding the ID. The plan is to use the genesyscloud_flow data source. I’ve checked the docs and it seems like I should be able to look it up by name. Here is the snippet I’m using:

data "genesyscloud_flow" "my_existing_flow" {
 name = "Customer Service Main"
}

When I run terraform plan, it throws a validation error. The message says Error: No matching flow found for name: Customer Service Main. I know for a fact the flow exists. I can see it in the UI and I can fetch it via the API using /api/v2/flows?name=Customer Service Main. The API returns the correct JSON payload with the ID I need.

I’ve tried adding the description attribute as well, but that doesn’t help. I also tried using the exact name from the API response, character for character. No luck. Is there a specific formatting requirement for the name lookup? Maybe case sensitivity? I’ve checked and it matches exactly.

Another thought: could it be related to the environment or deployment status? The flow is published. I’m running this in a US East environment. My Terraform provider version is 1.20.0. I’ve also tried using the genesyscloud_routing_email_domain data source with a similar pattern and that works fine. So I’m confused why the flow lookup is failing.

Here’s the full error output from the CLI:

Error: No matching flow found for name: Customer Service Main

 with data.genesyscloud_flow.my_existing_flow,
 on main.tf line 15, in data "genesyscloud_flow" "my_existing_flow":
 15: data "genesyscloud_flow" "my_existing_flow" {

I’ve also tried using the genesyscloud_flow_version data source, but that requires a version ID, which defeats the purpose of looking it up by name. I just need a way to get the current active ID for this flow so I can reference it in another resource. Any ideas on why the data source isn’t finding it? I’m stuck.