syntax highlighting

General Discussion
1

Hi all,

which text editor do you use for analysing logs?

An do you use syntax highlighting?

I think the people at Genesys use Textpad.

I prefer UltraEdit but have no language file for it for the highlighting.

2

UltraEdit forever ;D

1 Like
3

I wonder if anyone has ever thought about building a Log Analyzer for Genesys logs…
I saw quite a few Genesys tech people use EXCEL to filter the necessary data, but I am sure there is something better than that out there. If not, anyone willing to put a weekend into it? It CAN’T be THAT hard…

4

All,
Using Ultra Edit and the Callfow.exe not much need for anymore. I was going to develop app as you stated but once I started the can of worms just got bigger. Maybe if Genesys give us the source code for Callflow then it would be a walk in the park…

2 Chances of that happening…unless anyone knows ex-genesys devloper ??? >:smiley:

2 Likes
5

Personally I like to use Windows Grep for Genesys logs.

It can search though the directory finding those logs which contain a particular string and can then highlight that string in the file showing a number of lines before and after the chosen string.

1 Like
6

wordpad!

have just installed ultraedit, impressed with all the functions it has, will have to have a good play with it and get to grips with it.

7

I concur with UltraEdit.

I’ve been using UE for over 10 years - i cringe when I have to go back to using notepad b/c UE is not available.

UE is a great editor if you’re working in multiple text-based environments (SQL, VB, Genesys, Perl, PHP, HTML, etc). It’s great to use for Genesys logs because you can search for a specific string not only in the current file, but also all open files and even all files that match a certain pattern - in a specified directory and, if desired, subdirectories. You can even search using regular expressions, if necessary . I use it if I’m researching a call by ConnID or by NPA/NXX.

It wil seamlessly read Unix and DOS text files, without actively needing to convert.

Best thing is, it’s value priced - if I recall, less than $100 US.

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8

Fra -
If you have created a syntax highlighter for Ultraedit, would you be willing to post it?

9

Thanks for the info.

Windows Grep is not bad.

But I found out that UltraEdit has the feature built in but I did not know.

10

No, sorry, I haven’t created anything, I just use the built-in functionalities.