speechminer issue

General Discussion
1

Dear Team,

I have one issue withgenesys speechminer . i can not open webpage

An error occurred, please refer to your administrator for more information.

SpeechMiner - Home

2

You’ll need to post some logs and more details :wink:
1st installation? any changes? all user? etc. etc.

3

now the issue is files are not loading into speechminer as well as db server is very slow (if i stop speechminer it will be fine)

4

Log Name: SpeechMiner
Source: SpeechMiner.Web
Date: 5/24/2019 2:23:57 PM
Event ID: 0
Task Category: (3)
Level: Error
Keywords: Classic
User: N/A
Computer: genesyscca.smasco.com
Description:
[05/24/2019 14:23:57][499] Unhandled Exception occurred
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error) at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync() at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket() at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer() at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at System.Web.Profile.SqlProfileProvider.SetPropertyValues(SettingsContext sc, SettingsPropertyValueCollection properties)
at System.Configuration.SettingsBase.SaveCore()
at System.Configuration.SettingsBase.Save()
at System.Web.Profile.ProfileBase.SaveWithAssert()
at System.Web.Profile.ProfileBase.Save()
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Event Xml:



0
2
3
0x80000000000000

2865986
SpeechMiner
genesyscca.smasco.com



[05/24/2019 14:23:57][499] Unhandled Exception occurred
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error) at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync() at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket() at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer() at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at System.Web.Profile.SqlProfileProvider.SetPropertyValues(SettingsContext sc, SettingsPropertyValueCollection properties)
at System.Configuration.SettingsBase.SaveCore()
at System.Configuration.SettingsBase.Save()
at System.Web.Profile.ProfileBase.SaveWithAssert()
at System.Web.Profile.ProfileBase.Save()
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


5

Well…quite clear, can’t connect to your SQL server

1 Like
6

Check your RDBMS (MSSQL) installation as it seems it does not fit performance requirement or there is another bottleneck

1 Like
7

Check speech miner SM config app for configuration, verify whether the passwords are correct in the config app

check Speech miner database, if its up and running

3 Likes