Dear Team,
I have one issue withgenesys speechminer . i can not open webpage
An error occurred, please refer to your administrator for more information.
SpeechMiner - Home
You’ll need to post some logs and more details 
1st installation? any changes? all user? etc. etc.
now the issue is files are not loading into speechminer as well as db server is very slow (if i stop speechminer it will be fine)
Log Name: SpeechMiner
Source: SpeechMiner.Web
Date: 5/24/2019 2:23:57 PM
Event ID: 0
Task Category: (3)
Level: Error
Keywords: Classic
User: N/A
Computer: genesyscca.smasco.com
Description:
[05/24/2019 14:23:57][499] Unhandled Exception occurred
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error) at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync() at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket() at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer() at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at System.Web.Profile.SqlProfileProvider.SetPropertyValues(SettingsContext sc, SettingsPropertyValueCollection properties)
at System.Configuration.SettingsBase.SaveCore()
at System.Configuration.SettingsBase.Save()
at System.Web.Profile.ProfileBase.SaveWithAssert()
at System.Web.Profile.ProfileBase.Save()
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Event Xml:
0
2
3
0x80000000000000
2865986
SpeechMiner
genesyscca.smasco.com
[05/24/2019 14:23:57][499] Unhandled Exception occurred
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error) at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync() at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket() at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer() at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at System.Web.Profile.SqlProfileProvider.SetPropertyValues(SettingsContext sc, SettingsPropertyValueCollection properties)
at System.Configuration.SettingsBase.SaveCore()
at System.Configuration.SettingsBase.Save()
at System.Web.Profile.ProfileBase.SaveWithAssert()
at System.Web.Profile.ProfileBase.Save()
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Well…quite clear, can’t connect to your SQL server
Check your RDBMS (MSSQL) installation as it seems it does not fit performance requirement or there is another bottleneck
Check speech miner SM config app for configuration, verify whether the passwords are correct in the config app
check Speech miner database, if its up and running