Hi,
I have a problem when starting GAX. I get the following error:
Cannot find method stopwinservice in class Gax Main.
Can anyone helo me on this?
Thanks
What version of GAAX are you using (and what version of JRE)? Try to post whole fragment of logs covering the issue.
GAX Version: 8.5.230.03]
JRE: 8u65
here is my log:
11:48:28: Starting logging to file …
11:48:28: Current working folder=D:\Apps\SYGE\GCTI\gax
11:48:28: Starting application Java Server Starter. Version 8.1.000.02
11:48:28: Copyright (c) 2000-2011 Genesys Telecommunications Laboratories Inc.
11:48:28: Current date is 2017-01-24
11:48:28: Now will try to read the file D:\Apps\SYGE\GCTI\gax\JavaServerStarter.ini
11:48:28: Reading options from section [Service]
11:48:28: AppTitle=Genesys Administrator Extension
11:48:28: AppVersion=8.5.230.03
11:48:28: JVMPath=C:\java\Jr8\bin\server\jvm.dll
11:48:28: MainClass=GaxMain
11:48:28: EventHandlerMethod=stopWinService
11:48:28: Reading args from section [JavaArgs]:
11:48:28: Warning: no args were found
11:48:28: Arg <-Djava.class.path> does NOT exists - will read section [Djava.class.path]:
11:48:28: gax.war
11:48:28: Adding -Djava.class.path=-Djava.class.path=;gax.war
11:48:28: Application is starting as Windows Service with name: GAX64
11:48:28: Reading application startup parameters:
11:48:28: -immediate
11:48:28: Setting service_synchronize_state = SCS_APP_STATUS_INITIALIZING
11:48:29: Loaded JVM library: C:\java\Jr8\bin\server\jvm.dll
11:48:29: Created JVM instance: jvm_args.version = JNI_VERSION_1_2, ignoreUnrecognized = TRUE
11:48:30: Setting ConsoleCtrlHandler processing…
11:48:30: ***************************************************
11:48:30: ***** JVM was delegated control - running *****
11:48:30: ***************************************************
11:48:31: Warning: Exception during CallStaticVoidMethod(main_jclass, main_mthd, app_arg)
11:48:31: Shutdown started, calling g_shutdown() …
11:48:31: Starting application shutdown
11:48:31: Setting service_synchronize_state = SCS_APP_STATUS_STOP_PENDING
11:48:31: Shutdown running: Current thread was attached
11:48:31: Error: Cannot find method in class: GaxMain
It works now I changed java versions.