Looking for advice on handling 413 Payload Too Large errors when Genesys Cloud attempts to push screen recording metadata to our ServiceNow instance via Data Actions. The webhook endpoint is configured for standard JSON, yet the integration fails consistently for sessions exceeding five minutes. The ServiceNow REST API logs show the request size exceeds the default 2MB limit despite no large attachments being included.
HTTP/1.1 413 Request Entity Too Large
Content-Length: 2048576
Is there a truncation option in the Architect flow or a specific header adjustment required for the ServiceNow side to accept the full recording metadata?