Stuck on a problem and need help troubleshooting a gap in our screen recording metrics.
The Architect flow is correctly tagging interactions with recording: true, yet the Performance Dashboard shows zero screen recordings for the last 48 hours. The conversation detail views confirm the audio is present, but the screen capture asset is absent from the media list. We are using the latest web client version in the EMEA region. Is there a specific latency threshold or storage quota that silently drops screen captures without a visible error code?