SCI not documented error SCI078

General Discussion
1

Hello,

I tried to customize some Genesys Solutions. Since I have done that, I could not start or stop these solution in SCI : I have to start the applications one after the other.
The error I have :
SCI078 “Framework 76” isn’t configured to start or stop automatically

Any ideas ?

2

Nobody knows ?

3

Have you checked SCS log?

R.

1 Like
4

Yes, but found nothing in it !

3 Likes
5

:frowning: It seems to be SCI error not SCS. My fault…

What kind of customization you made?

6

I made my own solutions, because I was not happy with these delivered by genesys.
The point is that I would be able to start or stop “independently” the following solutions :
Framework
→ Outbound
→ Reporting
→ Routing
→ Multimedia

Also, I supressed some common applications in the solutions.

PS: I create my solutions using Config SDK and XML files : here is an example that is bringing the error in SCI :

<?xml version="1.0" encoding="UTF-8"?>
<ConfData>
  <CfgService>
    <name value="Framework 76" />
    <type value="2" />
    <state value="1" />
    <solutionType value="13" />
    <components>
      <CfgSolutionComponent>
        <startupPriority value="2" />
        <isOptional value="1" />
        <appName value="confserv" />
      </CfgSolutionComponent>
      <CfgSolutionComponent>
        <startupPriority value="1" />
        <isOptional value="1" />
        <appName value="cfg_dbserver" />
      </CfgSolutionComponent>
      <CfgSolutionComponent>
        <startupPriority value="1" />
        <isOptional value="1" />
        <appName value="log_dbserver" />
      </CfgSolutionComponent>
      <CfgSolutionComponent>
        <startupPriority value="2" />
        <isOptional value="1" />
        <appName value="MsgServer" />
      </CfgSolutionComponent>
      <CfgSolutionComponent>
        <startupPriority value="3" />
        <isOptional value="1" />
        <appName value="SCS" />
      </CfgSolutionComponent>
      <CfgSolutionComponent>
        <startupPriority value="5" />
        <isOptional value="1" />
        <appName value="T-Server_4400" />
      </CfgSolutionComponent>
    </components>
    <SCSName value="SCS" />
    <assignedTenantDBID value="1" />
    <version value="7.6" />
    <componentDefinitions>
      <CfgSolutionComponentDefinition>
        <startupPriority value="5" />
        <isOptional value="1" />
        <type value="1" />
        <version value="7.6" />
      </CfgSolutionComponentDefinition>
      <CfgSolutionComponentDefinition>
        <startupPriority value="9" />
        <isOptional value="2" />
        <type value="19" />
        <version value="7.6" />
      </CfgSolutionComponentDefinition>
      <CfgSolutionComponentDefinition>
        <startupPriority value="2" />
        <isOptional value="1" />
        <type value="21" />
        <version value="7.6" />
      </CfgSolutionComponentDefinition>
      <CfgSolutionComponentDefinition>
        <startupPriority value="2" />
        <isOptional value="1" />
        <type value="42" />
        <version value="7.6" />
      </CfgSolutionComponentDefinition>
      <CfgSolutionComponentDefinition>
        <startupPriority value="3" />
        <isOptional value="1" />
        <type value="43" />
        <version value="7.6" />
      </CfgSolutionComponentDefinition>
      <CfgSolutionComponentDefinition>
        <startupPriority value="9" />
        <isOptional value="2" />
        <type value="44" />
        <version value="7.6" />
      </CfgSolutionComponentDefinition>
      <CfgSolutionComponentDefinition>
        <startupPriority value="1" />
        <isOptional value="1" />
        <type value="46" />
        <version value="7.6" />
      </CfgSolutionComponentDefinition>
    </componentDefinitions>
    <startupType value="2" />
  </CfgService>
</ConfData>
7

I’ve created the same solution as you using CME and I’m not able to start/stop it using SCI. There is no error message but stop/start menu items are disabled (grey).

I found in CME help (sometimes it’s worth to read it ;)) that solutions of type “Default Solution” and “Framework” cannot be started/stopped using SCI unless these have been created using a solution wizard.

R.

8

Thanks René, I will have a look in the help file.
I hope I can now find the difference between a manually created solution and one with the wizard.

I will post my result here…

1 Like