Same DN for both chat & voice

system · April 8, 2009, 6:31am

Hi,
Is it possible to have the same DN for both voice & chat? If yes how to configure that. Kindly help …

Adam · April 8, 2009, 2:47pm

As far as I know you can’t. Voice and chat would have to be configured (and licensed) as 2 separate seats/positions.

ecki · April 8, 2009, 2:57pm

HI,

I think it depends from the version you have. The newest Multimedia (from 7.5??)does not require any dn for its channels. You need to have just the capacity rules configured.

e.