Running into a weird bug with WFM API 429s during JMeter load

Stumbled on a weird bug today with the Genesys Cloud Workforce Management API endpoints. Hitting 429 Too Many Requests immediately when scaling JMeter threads to 50 concurrent users fetching schedule data.

Environment details:

  • JMeter 5.6.2 running from Singapore
  • Genesys Cloud API v2
  • Endpoint: /api/v2/wfm/schedules
  • Auth: OAuth2 bearer token

Any way to tune the rate limit handling for WFM specifically?