getting 408 Request Timeout when trying to upload large screen recordings via /api/v2/recording/recordings/upload during high concurrency test.
environment details:
genesis cloud us1
jmeter 5.6
20 concurrent threads simulating agent screen recordings
recording size approx 50mb each
the issue happens after about 10 minutes of running the test. the api returns 408 and the recording never appears in the media library. i have checked the network logs and the connection seems stable but the server stops responding mid upload.
is there a specific timeout setting for large file uploads that i need to adjust in the architect flow or is this a platform limit? i tried reducing the chunk size in the jmeter http request sampler but it did not help. the error log shows no retry mechanism triggered automatically.
please advise on how to handle these timeouts or if there is a recommended max size for screen recordings under load. currently our test fails completely when this error occurs.