My requirement is to get real-time data access for each queue and overall summary data. Is there a way to push this information out in real-time?
??? ???
CCPulse? PSDK?
URS SOAP Bridge? The GetStatistics method for a given target list and a statistic list will return the statistics for the targets. The WSDL for the SOAP interface is found in a static file named GUR.wsdl that is included in the installation package for URS.
After that G+ connectors for WFM like IEX.
Then I didn’t understand what he asked for I guess
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