Quick question about the /v2/quality/evaluations endpoint returning inconsistent scores when calls route via secondary trunks in Asia/Singapore. The primary trunk logs show full metadata, but failover calls drop specific SIP headers, causing the quality engine to misclassify interaction types.
- Verified outbound routing rules prioritize secondary trunks correctly during drill scenarios.
- Checked carrier-specific SIP registration logs for missing
P-Asserted-Identityfields.
Any insights on preserving metadata during failover?