Python SDK not auto-refreshing token despite valid refresh grant

General Discussion
1

Why is the Genesys Cloud Python SDK throwing 401 Unauthorized instead of silently refreshing the token?

We’ve got a long-running data pipeline that hits /api/v2/analytics/interactions/summary. The initial access token expires after 14 minutes, as expected. The docs state:

“The SDK automatically handles token refresh when using the Client Credentials grant with a refresh token.”

But it’s not happening. The script crashes with a 401 error instead of fetching a new token. Here’s the setup:

  • Python 3.9
  • Genesys Cloud SDK 30.1.0
  • OAuth Client configured for client_credentials grant
  • refresh_token included in the initial auth response

Code snippet:

config = Configuration()
config.oauth_client_id = client_id
config.oauth_client_secret = client_secret
config.oauth_refresh_token = refresh_token

api_instance = GenesysCloudAnalyticsApi(ApiClient(config))
data = api_instance.post_analytics_interactions_summary(body)

The first call works. Subsequent calls after 14 minutes fail. I’ve checked the network traffic, and no POST to /oauth/token is being made by the SDK. Is there a flag I’m missing, or does the Python SDK actually require manual refresh logic for this grant type? The docs are vague on the implementation details.