Trying to understand why predictive queue assignments fail with 409 Conflict when JMeter hits 500 concurrent sessions. The environment is US1.
“Predictive routing automatically manages the flow of inbound contacts…”
The error occurs at /api/v2/routing/predictiveroutingsettings. Is there a hidden throttle on assignment creation rate? The load pattern is linear ramp-up over 60 seconds. Need help identifying if this is a config issue or a hard platform limit for my tier.