- Genesys Cloud v24.2
- Outbound Campaign API v2
- BYOC Trunk: SIP-01
Could someone explain why the predictive dialing campaign assignment returns a 409 Conflict when linking to the BYOC trunk? The trunk is active and registered. The payload includes the correct trunk ID and queue mapping. I have verified the outbound routing rules match the campaign group. No other campaigns are using this trunk. The error message suggests an orphaned trunk dependency, but the configuration appears valid.