The 06:30 JST sync pipeline’s doing jack all again after the predictive routing skill matrix update. Terraform 1.9.14 paired with nice-cxone 1.24.2 throws a 422 Unprocessable Entity on the nice_cxone_predictive_routing_strategy score_configuration block. State drift backup ran clean. It’s still trying to overwrite the weighting_factor despite matching payloads. Forced refresh doesn’t help. Manual API PATCH returns identical validation errors. Logs show the schema mismatch.
{
"error_code": 422,
"message": "Invalid score_configuration structure",
"details": "agent_affinity_weight exceeds max limit"
}