- Environment: Genesys Cloud EU-West
- Feature: Outbound Dialing (Predictive)
- Export Method: Bulk Export API to S3
Quick question about recording metadata for outbound predictive campaigns. The recording_id in the interaction metadata does not match the S3 object key generated by the bulk export job. This breaks our chain of custody for legal discovery. Is this a known issue with the current API version or a configuration error in the dialing strategy?