Campaign ‘Q3_EU_Retention’ shows a 12% conversion rate in the Agent Performance view, yet the Campaign Summary reports only 4.2% for the same 24-hour window (2023-10-27 00:00:00 UTC to 2023-10-28 00:00:00 UTC). The Architect flow ‘OUTBOUND_RETENTION_V2’ (version 14) routes all answered calls to a single queue ‘Retention_Agents’. Agent-level metrics confirm 120 conversations were marked as ‘Completed’ with disposition ‘Sale’. However, the campaign-level API endpoint /api/v2/analytics/outbound/campaigns/{campaignId}/summary returns conversions: 42 against totalAttempts: 1000. This suggests that 78 successful dispositions are not being aggregated into the campaign total. The environment is Genesys Cloud EU-West BYOC (version 2023.10.0). All agents belong to the same user group and skill set ‘Retention_Specialist’. The flow utilizes a standard ‘Set Disposition’ action before transferring to the agent. No custom API calls are modifying disposition data post-call. The discrepancy is consistent across multiple agents and does not correlate with specific time blocks or SIP trunks. Previous campaigns using identical flow logic did not exhibit this behavior. The issue persists despite clearing browser cache and refreshing the Performance Dashboard widgets. Is there a known latency or aggregation delay in the EU-West region for outbound campaign metrics? Or could the BYOC configuration be interfering with the real-time disposition sync between Architect and the Outbound module? The business impact is significant as leadership relies on the Campaign Summary for daily forecasting. Detailed logs show no errors in the flow execution trace for the missing conversions. The system appears to record the disposition correctly at the agent level but fails to propagate it to the campaign aggregate. Please advise on potential configuration checks or known limitations regarding disposition aggregation in BYOC environments.