OCS 71 Predictive with seizing

Hello,

I’m trying to move to Predictive with seizing but I can’t even start the campaign, it gives me the following error in OCM:
Invalid parameter - Error code: 10

Moving from a standard predictive mode other things besides asm=true what do I have to do just to get it going?

Best Regards

After making the required configurations of the dialogic cards and campaings in CME, when I try to start the campaign in OCM it gives me the some errors http://www.mypicx.com/04132010/ocs71/ (sorry but my upload folder is write protected)

Has enyone encoutered this before?
note: all my server components are 7.1 and option asm=true in ocm

This is a snipp from OCS logs for this campaign:

sageType:     GSW_CM_ReqStartDialing
   ReferenceID:     22
   CampaignDBID:    114
   GroupDBID:       853
   DialMode:        4
   OptimizeBy:      3
   OptimizeGoal:    80
   GroupCampStatus: 0
   Error:           0
   ErrorMessage:
   Properties:
15:32:38.764> OCM_Response (Socket:16):
   MessageType:     GSW_CM_EvError
   ReferenceID:     22
   CampaignDBID:    114
   GroupDBID:       853
   DialMode:        0
   OptimizeBy:      0
   OptimizeGoal:    0
   GroupCampStatus: 4
   Error:           10
   ErrorMessage:    (null)
   Properties:

Regards

2 Likes