OBJ_TO_OBJ table question

Genesys Cloud Routing
1

Hi,

I have a question a about OBJ_TO_OBJ table used by DataMart.

According to Genesys manual, OBJ_TO_OBJ table is populated when changes are done to CME’s Agent, Agent Groups, Places, etc.

But is there any data in OBJ_TO_OBJ table BEFORE any CME changes take place? In other words, I have agents, agent groups, etc already defined in CME. THEN I install CCA. After CCA installation I DO NOT change my CME. Would I have any data in OBJ_TO_OBJ table?

Thanks,

Vic

2

Yes