Need help how to check for missing skills for a agent from URS logs

Genesys Cloud Routing
1

Please provide inputs or any document which will help in troubleshooting the issue.

2

??? ??? ???
None…you need to understand concepts like how CfgServer and URS interacts.
Read logs and understand the why of each result on your URS logs

3

in your strategy put in a TARGET SKILL PRINT STATEMENT* at the skill targeting block to make it easier to see and find this in your URS logs to see what is being targeted.