The SMS follow-up config just hangs the second the pacing multiplier crosses 1.7x. It’s throwing a 422 on POST /api/v2/outbound/messaging/campaigns/{id}/routing. Abandonment thresholds stay locked at 3.5 percent while the queue’s doing jack all. Console shows the payload rejection right after the DNC filter updates. Eastern window sync completely bricks the admin UI. Version 2024-10-15 build.
{
"error": "VALIDATION_FAILED",
"message": "Pacing multiplier exceeds digital channel concurrency limit for eastern window",
"code": 422
}