I’m trying to develop an application on where an agent can login.
I already have an application ready for Outbound/Inbound and would like to add the Login feature, tried to follow the examples but couldn’t get luck.
What about both
I’m able now to login, was easy really once understood and saw all the logs and TEvents that happend on a GAD login.
Hard to control but cool
Now i’m trying to control the Hold, Transfer and Alternate Calls functions.
Any suggestions on this?
On Hold i saw:
No hold when call on hold
No hold when dialing